Website support, maintenance and security: put your trust in MMCréation
You own a website and you are looking for a maintenance and technical support service for your website? MMCréation, specialized web agency, has developed for nearly 10 years a support service dedicated to its customers to meet their needs for updates and evolution.
A structured support service to accompany you throughout the life of your website
At MMCreation, we are aware of the importance of being able to count on the assistance of its web agency for the various maintenance and security requests. We have therefore set up a dedicated support service to meet your needs throughout the life of your website.
We have dedicated a full-time employee to this support service, who knows all our customers' websites perfectly and can intervene with great efficiency and responsiveness. She is at your disposal to answer all your requests and to accompany you in the maintenance of your website.
An easy to access and efficient support service
When you subscribe to a webmastering contract with MMCréation, you can benefit from our support service by contacting our collaborator by email. Your request will be processed as soon as possible, and usually you will get an answer within 24 hours. If your request is more complex, our project manager will be able to intervene to find an adapted solution.
Advantages of MMCreation support service
Our support service distinguishes itself by the following strong points:
- An employee dedicated to the maintenance and life of your website
- An intranet that records all requests in real time for a personalized follow-up
- An automatic alert system to remind you of recurring updates and the highlights of your commercial calendar
- More than 75% of the requests for intervention carried out within 48 hours
Entrust the maintenance and security of your website to MMCreation and benefit from a quality support service to accompany you in all stages of the life of your website. Contact us to know more about our webmastering and technical support offers for websites.