The Hotelier, Madness and Technology
Context: This fable was written by Marc Merzoug as part of one of our Happiness Challenges on the theme of Madness.
Every fortnight, Julie, our "super host", spices up our year of "Happiness Challenges".
These are little challenges that we have to complete using any means at our disposal: text, photo, creation, testimonial, etc.
This month, for example, one of the challenges was on the subject of madness, and we had to write about it. One of the texts particularly caught our attention because it was right up there with the times...
Introduction
In a small coastal town, Edouard, a friendly hotelier, was looking to modernise his establishment in the face of competition.
The arrival of technology
One day, a mysterious traveller gave him an electronic book on hotel innovations. Fascinated, Edouard embarked on a technological transformation.
The Digital Transformation
He installed automated check-in systems, intelligent rooms and robot servers. Guests flocked, but the hotel became cold and impersonal.
The Spiral of Technological Madness
Obsessed with technology, Edouard neglected his employees and the human touch. During an electromagnetic storm, all systems failed, leaving him alone in the dark.
The Redemption
The next day, he deactivated most of the machines and recalled his staff. He found a balance between innovation and a warm welcome.
Conclusion
Edouard understood that technology must serve people. His hotel became a model of harmony between modernity and human warmth.
Moral: Technology improves our lives, but never replaces human warmth.
